While the timing is 1080P-24 3D & aspect ratio is 16:6, the aspect ratio will be change after re-plug, reboot, un-blank & signal change. How to fix it?

While the timing is 1080P-24 3D & aspect ratio is 16:6, the aspect ratio will be change after re-plug, reboot, un-blank & signal change. How to fix it?

Please contact with local BenQ authorized service center for firmware upgrading to fix this problem.

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